Texas, United States of America
Job Family Group:
Posting Start Date:
September 20, 2021
Where you fit in
The newly established The Project Delivery & Change Specialist is a member of the Crude Business Integration & Assurance (“BIA”) organisation and works closely with Commercial and Business Leaders, as well as other members of the BIA team to enable employees to be fully engaged and energized in the Line-of-Defence 1 (“LOD1”) risk-appetite-based Assurance Agenda through engaging, tailored and multi-method/media communication. This role will focus on the communication needed to support change management and embedding new and sustainable ways of working in driving the full scope Risk Management Framework (“RMF”) and Project Delivery-related activities within T&S Crude. This role is at the forefront of the further development, roll-out and implementation of the compliance, operational, product (and, likely, market, credit and other elements of T&S Risk Taxonomy) programs within Crude’s LOD1 activities across the Life-of-a-Deal (“LoaD”) cycle. This role will also be responsible to liaise/align communication with similar roles/function across T&S’ Lines of Business (“LoB”) and the respective areas/functions (Commercial Operations, Shipping & Maritime, Finance and central T&S BIAM organisation) across the LoaD cycle. The role is integral to deliver T&S Crude’s business plans and, longer term, to help Crude meet its Business strategies and 2025 Ambitions.
What is the role?
The Business Readiness Specialist is a member of T&S Crude’s Business and Assurance (“BIA”) organization, reporting directly to the GM BIA-Crude.
The GM BIA-Crude is responsible to ensure the T&S Crude EVP can discharge his/her accountabilities for risk management and is responsible for executing the risk framework day-to-day for T&S Crude. The GM-BIA is the T&S Crude business focal point for all matters related to risk, controls and processes for risk management activity and is responsible for ensuring that the commercial teams understand the risk in their business “front-to-back”. The BIA-Crude organisation represents T&S Crude to the LOD2’s Risk Type Advisors (“RTA”) and Risk Management (“RM”). Also, where T&S Crude individually, or T&S collectively, implement transformational HSSE, Risk Management and Value changes, the GM-BIA organisation will lead and/or be a core participant in the initiatives/projects required to deliver these changes across the Life-of-a-Deal (“LoaD”) cycle to keep pace with the needs of the T&S Crude business. Finally, the BIA-Crude organisation is responsible to implement effective communication, change management and assurance processes to introduce, train and embed the transformational changes within T&S Crude and its LoaD partners.
The key accountabilities will include:
Direct responsibility to develop and deliver, directly or through others, effective communication drives success change management and embedding of new/updated ways of working within T&S Crude and across T&S Crude’s LoaD footprint in the areas of:
RMF-led processes and controls, supporting activities of the Crude BIA organisation’s Risk Manager and Business Assurance Lead teams.
T&S Crude-specific and, in some case, global improvement projects/initiative, led by the Crude BIA organisation’s Project Delivery Lead team. These projects/initiatives are aligned with the T&S imperatives of HSSE, Risk Management and Value through cross-functional and cross-organisational teams, as required.
More generally, lead stakeholder identification, analysis and management to define effective communication & engagement approaches. Co-creation of messaging to various internal stakeholders within T&S Crude while maintaining maximum reasonable alignment with the rest of T&S Risk Taskforce Agenda. Craft change-and-engage story lines, including success stories, and heighten the brand value of the Business Improvement and Assurance function.
Direct responsibility to provide feedback and support to T&S Crude leadership on Risk Management-based communication(s), including,
Ad hoc support to the SVP T&S Crude, GM BIA Crude and other T&S Crude leadership on webcasts and email communications/newsletters;
Prepare, translate and deliver engaging communication materials to regular forums such as the RTF, T&S Crude Townhalls/Webcasts and newsletters;
Managing T&S Crude RMF-based strategy, roadmap, and performance reporting and communication through coordination of dashboards, internal communication feeds, virtual awareness and engagement sessions, learning capture and sharing sessions, and/or webcasts as necessary, helping to create the feeling of working as “one team”.
Develop tracking mechanism for success of communication strategies, including collate feedback from previous communication “drops” through a variety of engaging mediums and identify ways to drive and leverage learnings to increase effectiveness future communication.
Confirmation and alignment of change and engagement strategy with T&S Crude leadership
Responsibility to represent the change and engage elements of T&S Crude with other T&S LoBs and the central T&S BIAM organisation (including its change and communications staff)
Support the development of the central T&S BIAM Leadership Team’s change and engage capabilities and support the creation of aligned reporting structures and communications strategies.
Assist and work to align with other LoB BIAMs’ organisations to optimally manage the enterprise wide change and engagement plan.
Work with the central T&S Change & Engage team to ensure all tools, processes and systems are fit for purpose and tailored to their audience (e.g. Basecamp; Sharepoint; communications)
What we need from you
Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
Bachelor’s Degree required.
Minimum 1+ years of experience in Change Management.
Proven experience in the measurement of communication effectiveness and demonstrated ability to learn and successfully modify and adapt for improved impact.
Ability to work with business leadership on the messaging and value of change (think-feel-do), utilising a variety of communication methods/techniques and connect the change (solution) to the business process and ways of working for effective training/delivery.
Proven stakeholder management across all leadership levels and locations/cultures including;
Ability to flex communication style in the moment to meet listeners’ needs.
Proactively adapting and managing specifics in the local environment to ensure change objectives met.
effectively deliver within diverse teams with multiple priorities across desks and countries.
Strong self- presence – must reflect confidence and guidance on the change requirements needed for success.
Excellent facilitation skills in both f2f & virtual working environments.
Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.
As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.
Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
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We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
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We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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