Head of Social Performance, SHELL UK

Website shell Shell Corporation

, United Kingdom
Job Family Group:

External Relations (and IC)
Worker Type:

Posting Start Date:

July 14, 2021
Business unit:

Experience Level:

Experienced Professionals
Job Description:

Where you fit in?

We as Shell in the UK know we must move in step with society to reach our goal of being a net-zero emissions energy company, and our success hinges on helping society move faster to decarbonise and gaining the trust of the different members of society – civil society, NGOs, politicians, media, other businesses and the communities in which we operate.

The Shell UK Social Investment and Social performance team sits in the Shell UK Corporate Relations function. The team is responsible for the following in the UK:

Social Investment (SI): The intent of our SI programmes is primarily to benefit society and the environment where we operate, and secondly to create a more positive local business environment for Shell. As well as responding to local social investment priorities, we have three global social investment themes: access to energy; science, technology, engineering and mathematics education (STEM); and community skills and enterprise development.

Social Performance: Engaging with communities is an important part of our approach to helping us design better projects, comply with social and environmental regulations and align with international standards. The community feedback mechanisms implemented in our major operations and projects allow us to receive, track and respond to questions and complaints from community members. Our network of community liaison officers acts as a bridge between the local community and the business.

What’s the role?

Main responsibilities include, but are not limited to:

Design and oversee delivery of UK-wide Social Performance (SP) and Social Investment (SI) strategies and programmes for Shell UK. These should address key strategic themes such as STEM education, Enterprise Development and ensure alignment with Shell’s UK business priorities, including being a good neighbor to local communities.

Monitor evidence-based performance, ensuring robust measurement and insight programmes are in place and that data is used as the foundation of continuous improvement.

Ensure compliance with the Shell Social Performance framework. Ensure that social performance opportunities and risks associated with Shell’s UK assets (operated and non-operated) and onshore and offshore UK activities, are given appropriate business focus. This includes being assessed at an early stage, mitigated or leveraged, and integrated into business plans.

Understand the external stakeholder landscape for SP and SI. Engage with external stakeholders (communities, government, NGOs, coalitions) to identify common key issues and opportunities for addressing those issues, and collaboration in the delivery and leverage of programmes.

Primary UK lead for Group SP activities such as formal assessment reviews of UK SP and SI and quantifying and leveraging our socio-economic contribution reports.

Ensure senior Shell UK leaders are fully engaged on UK SI and SP strategy and key programmes and ensure a strong interface with the Global SP and SI team.

Lead a team of 6 people, spread across multiple locations (England, Scotland, Poland). Ensuring the team work effectively individually and together through the setting of clear goals and allocation of responsibilities.

Manage SP & SI budget and ensure effective and compliant contract management with external agencies, suppliers and partners, and seek alignment on our Ethical Conduct and HSSE standards and supplier principles with our contracting partners.

Ensure the team is compliant in crisis support training, so they have the capability to offer effective team support for crisis / incident & emergency response, through company-provided training

Act as a role model on safety and ethical leadership and ensure the SP/SI team is compliant on all mandatory training.

Member of UK Corporate Relations Leadership Team and key contributor to Shell UK’s Licence to Operate strategy.

What we need from you?

Educated to degree level;

Extensive experience of building social investment and social performance strategies, managing budgets and overseeing programmes;

Significant experience in undertaking social impact assessments and community engagement;

Strong inter-personal and stakeholder engagement skills, ability to build trust and experience working in challenging external environments and in conflict resolution;

Strong strategy, planning and team management capabilities;

Excellent written and verbal communication skills, including and ability to deliver simple and understandable technical messages.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

To apply for this job please visit shell.wd3.myworkdayjobs.com.

To apply for this job please visit shell.wd3.myworkdayjobs.com.

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Shell Corporation

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