Regional Key Accounts Integration Manager, Renewables & Energy Solutions – Houston, TX

Website shell Shell Corporation

Texas, United States of America
Job Family Group:

Commercial and Retail
Worker Type:

Posting Start Date:

September 13, 2021
Business unit:

Experience Level:

Experienced Professionals
Job Description:

Shell is looking for candidates that are passionate about customers and have a track record of integrating and coordinating complex, multi-product, multi-business customer relationships and/or projects.  

We are seeking candidates for the role of Regional Key Accounts Integration Manager, Renewables & Energy Solutions (RKA-I Manager). They will be part of a dynamic and collaborative Renewable & Energy Solutions Regional Key Accounts team supporting ambitious customer growth, at pace with societal energy transition. 
Where you fit in 

The Regional Key Accounts Integration Manager, Renewables & Energy Solutions reports into Shell Energy Americas and works in partnership with Shell Renewables and Energy Solutions Americas. Together, these businesses are at the heart of Shell’s growth ambitions in power, renewables and energy products and solutions, across generation; gas, power and environmental products trading; and B2B and B2C customers. 

What is the role 

The role focuses on integrating high value customer development, from early-stage coordination of local-global RFIs and RFPs to offer consolidation, to program or campaign implementation/execution to establishing and facilitating strategic customer performance reviews. 

Key Responsibilities: 

Develop competitive RFI (Request for Information) and RFP (Request for Proposals) based on customer needs and sustainable commercial goals and targets. 

Work as part of a cohesive Regional Key Account team to support shaping and marketing commercially suitable bundled energy solutions as part of customer offers. 

Understand and manage contracts and legal responsibilities associated with the deals. 

Analyze and explain financial aspects of the deals presented. 

Support management of complex customer relationships with key accounts and ensure KPI (Key Performance Indicators) metrics are tracked with emphasis on insights and follow-up actions. 

Develop and deploy customer campaigns and programs via collaboration with customer counterparts. 

Promote continuous improvement agenda, working with commercial and functional colleagues to enhance customer integration approach and promote through network 

Establish a structured method for managing RKA’s pipeline. Drive progress and focus by leading pipeline reviews, including reconciling account priorities and deliverability. Surface and address potential conflicts and recommend changes, including delisting, deferral or upgrade. 

Make relevant teams outside of RKA aware of RKA’s pipeline and—where relevant—plan for RKA’s upcoming support needs as the pipeline progresses (including functional support: legal, finance, contracts, structuring, etc.) 

Develop an analytical framework for evaluating opportunity value. Apply this framework to items in the pipeline to determine the size of the opportunity.  

Establish KPIs that will drive RKA’s stated commercial outcomes. Measure, track, manage and communicate KPI progress. Develop and execute a regular reporting system. Recommend and implement suggested improvements where KPIs are not met. 

Establish and deliver a stakeholder management change and engage plan, including ensuring that KPIs, prioritization criteria, account value methodology, and related items are well-understood. Jointly develop the above with relevant stakeholders and establish a shared sense of ownership of resulting metrics and prioritization criteria. 

Lead large and cross-business projects as they arise, utilizing continuous improvement, project management, and change management to deliver optimal business outcomes and to ensure business changes are sustained and embedded.  This will require understanding of the End-to-End value chain impacts and proactive collaboration across Shell businesses where appropriate to ensure maximum value is captured. 

Synthesize complex and diverse information, collect and research data, use statistics, intuition and experience to complement data to eliminate problems at inception 

Deliver iterative and transformational business performance improvements. 

By 2025, Regional Key Accounts will deliver a business moving from start-up phase to a business with billion-dollar revenues per annum 

By 2025, RKA-I Managers on average will support a portfolio that will exceed hundreds of millions per annum.  

Support demand forecasting to ensure that renewables supply and resources are in place to support product and solution delivery 

Advocate customer needs/issues cross-departmentally and act as a voice of the customer across the organization. 

What we need from you

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

Bachelor’s degree in Economics, Business, Finance, Engineering, Math or an equivalent degree. 

Minimum 8+ years of experience managing complex customers, ideally within the power or renewable energy sectors. 

Some travel is required, typically less than 15%. 

Ability to successfully facilitate workshops and meetings, present and communicate clearly, concisely and effectively. 

Strong presentation creation and delivery skills 

The successful candidate can be located in San Diego, San Francisco or Boston.

The candidate will utilize knowledge of trading, operations, sales and origination, marketing, complex portfolio and project management, value chain understanding, risk management to develop effective customer proposals, campaigns and execution programs. Additionally, the candidate will have: 

Commercial acumen and understanding of Trading & Supply and Energy value drivers. 

Ability to effectively manage multiple stakeholders, internally and externally. 

Ability to successfully facilitate workshops and meetings, present and communicate clearly, concisely and effectively. 

Excellent collaboration and communication skills.  

Proven track record of delivering complex projects 

Continuous Improvement mindset essential 

Problem solving and root cause analysis skills, with ability to communicate insights and relevant actions 

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer – Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

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